Delete your account

Delete your own account

• Field app (iPhone, Android or browser): tap your name at the top, then Delete my account.
• Office app: open the menu under your name, choose Your account, then Delete my account.

You will be asked for your password. Deleting takes effect immediately and signs you out on every device.

What is deleted: your name, email address, phone number, profile photo and password. What stays: work you did for your company, such as jobs and payments, remains in its records, shown as “Deleted user”, because those records belong to the company.

If you are the company’s only owner, give someone else the owner role first, or delete the company.

Delete a whole company

An owner can delete the company from Your account (office app) or My account (field app). This permanently deletes every customer, job, estimate, invoice, photo and person in the company, and cancels the subscription immediately.

Can’t sign in?

Reset your password from the sign-in page first. If that does not work, email support@usefieldrock.com from the address on the account and ask for it to be deleted. We confirm it is your account before deleting anything, and reply when it is done.

Backups

Deleted information is removed from the live system straight away. Copies can remain in encrypted backups for up to 14 days before they are gone.